Guidelines, Terms and Conditions for Hotel Bookings

Guidelines, Terms and Conditions for Hotel Bookings
Purpose of this Website Website (“Website”) assists you in gathering travel information; determining the availability of travel-related goods and services; and making legitimate reservations or transacting business with travel suppliers.
Use of this Website is conditional upon your acceptance without modification of all the terms and conditions expressed herein ("Agreement") at the time of your reservation. By accessing or using this Website in any way, obligates you to this Agreement. Booking products and services on this Website or through call center agents, you agree that this Agreement will apply to all transactions. Read the Agreement carefully; if you do not accept all of these terms and conditions do not use this Website.
Return to this page periodically to review the most current version of the Agreement. We reserve the right at any time to change or modify the Agreement without prior notice. Your continued use of this Website signifies your acceptance of the updated or modified Agreement.
Use of the Website
You must be at least 18 years of age.
You possess the legal authority to create a binding legal obligation.
You will use this Website in accordance with this Agreement.
You will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act.
You will inform such other persons about the terms and conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable.
The information supplied by you on this Website is true, accurate, current and complete.
We reserve the right to deny access to anyone to this Website and the services we offer, at any time.

Copyright and Trademark Notices
Contents of this website are Copyright 2013 (EASTERN TRAVEL Moo 6,Sadidij Rd.,T.Vichit,A.Muang Phuket 83000, Thailand) All rights reserved. and logo are registered trademarks or trademarks of
Links to Third Party Sites
Hyperlinks to websites operated by other parties are for your reference only. We are not responsible for their contents, the privacy, or other practices of such websites.
Take precautions to ensure that whatever links you select or software you download is free of such items as viruses, worms, Trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement or association with their operators.

You agree to protect and indemnify from and any claims; causes of action; demands; recoveries; losses; damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought (i) by you or on behalf of you in excess of the liability described above; or (ii) by third parties as a result of;


  • your breach of this Agreement
  • your violation of any law or the rights of a third party; or
  • your use of this Site in violation of this Agreement.

Liability Disclaimer

  1. makes every effort to ensure that any materials or rates displayed on this website are accurate as at the date of issue. Changes in market conditions or circumstances may occur after the issue date, which may make information displayed on this website no longer accurate or no longer reflect the current position.
  2. hereby expressly disclaims any representation, warranty or undertaking in relation to the accuracy, completeness, quality or adequacy of any contents of this website.
  3. While makes every effort to work with hotels, which provide an acceptable standard of service and accommodation for the price paid, we hereby expressly disclaim any representation, guarantee or undertaking in relation to the quality or adequacy of any hotel listed on our website.

The information, software, products, and services published on this website may include inaccuracies or errors, including pricing errors. We expressly reserve the right to correct any pricing errors on our website and/or on pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.
Hotel ratings displayed on this website are intended as general guidelines, and we do not guarantee the accuracy of the ratings. We make no guarantees about the availability of specific products and services. affiliates and their respective suppliers may make improvements and/or changes on this website at any time.
Services are provided "as is" without warranty of any kind. the tours travel and other services on this website are independent contractors and not our agents or employees. We are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal property damage, or other damages or expenses resulting therefrom. we have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.
In no event shall, its affiliates , and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential loss or damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if we or our respective suppliers have been advised of the possibility of such damages.
If, despite the limitation above,, its Affiliates or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of the, our affiliates and/or their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid Companies in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of, its Affiliates, and/or their respective suppliers. Rewards Program
Our sign up Rewards Program was created to give you free lodging as you accumulate points.
Prohibited Activities
As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

  • use this Website or its contents for any commercial purpose;
  • make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
  • access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  • violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
  • take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  • deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
  • "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.

You acknowledge that the authorities in certain countries may impose certain additional taxes (tourist tax, etc), which have to be paid locally. You are exclusively responsible for paying such additional taxes.

You acknowledge that, except as provided below with respect to tax obligations on our services, we do not collect taxes for remittance to applicable taxing authorities. The hotel suppliers invoice us, including, where appropriate, tax amounts. The hotel suppliers remit the applicable taxes to the applicable taxing jurisdictions. The tax recovery charges which we charge you on prepaid hotel transactions represent the estimated taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc) that we pay to the hotel supplier for taxes due on the rental of the room. They do not represent a collection of taxes from you for us to remit to the applicable tax authorities. The actual tax amounts paid by us to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. We retain our service fees as compensation in servicing your travel reservation. Our service fees vary based on the amount and type of hotel reservation.
We do not act as co-vendor with the supplier with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate vary greatly by location.
The actual tax amounts on our services may vary depending on the rates in effect at the time of your hotel stay.
Travel Destinations
Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. We urge passengers to review travel prohibitions, warnings, announcements and advisories issued by the their government prior to booking travel, particularly when traveling to international destinations.
By offering for sale travel to particular destinations, we do not represent or warrant that travel to such points is advisable or without risk, and is not liable for damages or losses that may result from travel to such destinations.
Currency Converter
Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. You are advised to check the date on the currency converter feature for the day that currency was last updated. The information supplied by this application is believed to be accurate, we do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

Cancelation Fee
Unless specifically mentioned otherwise in the cancelation policy, does not charge a processing fee for cancelations
Any cancellations received after the cancellation due date specified in the confirmation email (including requests made within this period) are subject to a minimum of a 1 (ONE) night cancellation fee, unless you are notified otherwise in the confirmation email.
Failure to arrive at your hotel will be treated as a late cancellation and will incur a minimum cancellation fee of one (1) night, or more, per room, unless otherwise specified in the confirmation email.
Any changes to your reservation must be made through and not directly with the hotel. This applies to change of dates, extension of stay, early check out, delay of arrival or cancellation in full or in part. Any problems or questions on your reservation prior to arrival or during your stay at the hotel should be directed to Customer Support Specialists.
Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
You agree that no joint venture, partnership, or employment relationship exists between you and as a result of this Agreement or use of this Website.
Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.
If any part of this Agreement is deemed to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and us with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.

User Feedback Submissions and Comments
All comments, feedback, suggestions and ideas disclosed, submitted or offered to in connection with your use of this Site, shall be and remain the exclusive property of and may be used by in any medium in accordance with our Privacy Policy and you agree to execute any documents that may be necessary for such an assignment of rights. By providing your Comments to, you are indicating your consent to's use of your Comments. For example, your Comments could be used on this Site and in radio, television, and print advertisements. Your first name, first initial of your last name, and town and state may be used with any Comments you submit. The information and opinions expressed in Comments on this Site are not necessarily those of or its content providers, advertisers, sponsors, affiliated or related entities, and makes no representations or warranties regarding any Comment. does not represent or guarantee the truthfulness, accuracy, or reliability of any Comments or determine whether the Comments violate the rights of others. You acknowledge that any reliance on material posted by other Users will be at your own risk. is not under any obligation to maintain your Comments (and the use of your first name and first initial of your last name with any Comments) in confidence or to keep any of your Comments available on this Site or other websites or pages maintained by, to pay to you any compensation for any Comments submitted, or to respond to any of your Comments. You agree you will be solely responsible for the content of any Comments you make.

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